We aim to dispatch all orders within 24 hours of receipt, however every effort will be made to send orders made by 2pm on the same working day (excluding weekends and Bank Holidays). We will always send an e-mail when your order has been dispatched.
UK Postage - we use Royal Mail for most of our orders. For larger orders we may source an alternative courier but will keep you informed.
Our charges are as follows:
Up to £50 £2.99
Up to £100 £4.99
Over £100 Free
Fair Postage Policy
One of our pet hates is ordering something on the internet and paying an unreasonable amount for delivery which by no means reflects the true cost.
We promise that any orders costing less than £2 to post will receive a partial refund.
Please note that Royal Mail 1st and 2nd class delivery times are not guaranteed. Usually 1st class should take 1 to 2 working days and 2nd class 3 to 5 working days.
If you require your order next day, please contact us before checking out and we will list a custom order to include next day delivery.
Missing deliveries Royal Mail - As it is not possible to track the deliveries, it may be necessary to wait 10 working days after the order should have been delivered before it can be assumed that the delivery is missing. Please allow 12 (1st class) & 15 (2nd class) working days for delivery before contacting us regarding your parcel not arriving.
Please remember to allow a little extra time around Bank Holidays and busy seasonal times of year.
International delivery - currently we do not have international delivery set up, however please contact us if you wish to have items delivered internationally and we can set up a custom order for you.
Please note the responsibility for any customs charges in the customers country lies solely with the customer.
If you have any questions about delivery, please contact us before placing your order and we will do all we can to accommodate any requests.